Return & Exchange
Return & Exchange
11. Goods returned These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:
11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.
11.4. So far as possible, Goods should be returned:
11.4.1 with both Goods and all packaging as far as possible in their original condition;
11.4.2 securely wrapped;
11.4.3 including our delivery slip;
11.4.4 at your risk and cost.
11.5. The procedure for return of Goods is set out on Our Website. If you do not follow this procedure, we may be unable to identify you as the sender of the Goods.
11.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
11.7. Most of the Goods are covered by the manufacturer&#39;s guarantee for a minimum of 12 months. Please first check the plug, fuse, batteries and the manufacturer&#39;s operating instructions.
11.8. If we agree that the Goods are faulty, we will:
11.8.1 refund the cost of return carriage;
11.8.2 repair or replace the Goods as we choose.
11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
12.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.
12.2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.
12.3. We make no representation or warranty for:
12.3.1 the quality of the Goods;
12.3.2 any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose;
12.3.3 the correspondence of the Goods with any description;
12.3.4 the adequacy or appropriateness of the Goods for your purpose.
12.4. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.
12.5. We shall not be liable to you for any loss or expense arising out of or in connection with your use of Our Website, which is indirect or consequential loss, or economic loss or other loss of turnover, profits, business or goodwill. This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it.
12.6. We make no representation or warranty and accept no responsibility in law for:
12.6.1 accuracy of any Content or the impression or effect it gives;
12.6.2 delivery of Content, material or any message;